SHIPPING POLICY

 

We strive to provide you with the fastest delivery, normally, the whole processing and shipping period will take 15-30 business days.

 

Once your order is placed, you will receive a confirmation email letting you know that our team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

 

We provide free shipping for your purchase over $159, and all duties and taxes are calculated and paid at checkout, and there are no additional charges upon delivery.

* For in stock items, please expect additional 1~3 days warehouse procesing time for the total delivery estimates.

* For pre-order items, please refer to the estimated date provided on the product’s description page. 

* Please refer to the table below for delivery countries, other countries are not currently available for delivery.

 

15-30 business days Free Shipping Over $159, Under $159 charge $10 per order
USA	United Kingdom	Spain
France	Italy	Belgium
Czech Republic	Slovakia	Hungary
Poland	Greece	Lithuania
Portugal	Austria	Denmark
Ireland	Netherlands	Sweden
Slovenia	Luxembourg	Taiwan
Canada	Germany	Hong Kong

We are not responsible for any failed delivery attempt caused by negligent behaviors of customers. Negligence includes, but is not limited to, incorrect information provided for delivery, such as order address/contact number/consignee’s name. In this case, we are unable to file a refund for you.

If you find that your order information is wrong, please contact us at [email protected] with your order number and correct information before the order is shipped out, and as soon as possible.

 

With some carrier services experiencing unexpected delays in transit or slight delays in providing tracking details, we appreciate your patience and understanding in advance. It’s our top priority to make sure your orders get delivered to you as soon as possible

 

In light of the current pandemic of the COVID-19, the normal operation of all couriers around the world has been affected, this includes our courier partners, the order shipping will may appearance 3-5 business days delay. We apologize for any inconvenience and are working hard to get you your products as soon as we can. Thank you so much for your patience and understanding!