Processing Time

We strive to provide you with the fastest delivery, normally, the whole processing and shipping period will take 15-30 business days.

Process after your order is placed

Once your order is placed, you will receive a confirmation email letting you know that our team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

The standard of shipping

We provide free shipping for your purchase over $159, and all duties and taxes are calculated and paid at checkout, and there are no additional charges upon delivery.
* For in stock items, please expect additional 1~3 days warehouse procesing time for the total delivery estimates.
* For pre-order items, please refer to the estimated date provided on the product’s description page. 
* Please refer to the table below for delivery countries, other countries are not currently available for delivery.
We can deliver to those countries below:

15-30 business days Free Shipping Over $159,
Under $159 charge $10 per order

USA United Kingdom Spain
France Italy Belgium
Czech Republic Slovakia Hungary
Poland Greece Lithuania
Portugal Austria Denmark
Ireland Netherlands Sweden
Slovenia Luxembourg Taiwan
Canada Germany Hong Kong

Failed Delivery Situation

We are not responsible for any failed delivery attempt caused by negligent behaviors of customers. Negligence includes, but is not limited to, incorrect information provided for delivery, such as order address/contact number/consignee’s name. In this case, we are unable to file a refund for you.
If you find that your order information is wrong, please contact us at [email protected] with your order number and correct information before the order is shipped out, and as soon as possible.

Additional Information

With some carrier services experiencing unexpected delays in transit or slight delays in providing tracking details, we appreciate your patience and understanding in advance. It’s our top priority to make sure your orders get delivered to you as soon as possible


In light of the current pandemic of the COVID-19, the normal operation of all couriers around the world has been affected, this includes our courier partners, the order shipping will may appearance 3-5 business days delay. We apologize for any inconvenience and are working hard to get you your products as soon as we can. Thank you so much for your patience and understanding!